Appalling customer service and sofa arrived (finally after terrible communication about delivery) with faults in the side stitching and the special legs I’d ordered at extra cost missing. I have been ringing and emailing them virtually daily for the last three weeks to no avail as still not had an adequate response or had the issue addressed. Spent hours on hold on the phone then no manager ever available or even when you do finally get through they don’t deliver on their promises of even trying to resolve the issue. Do not buy from them!!!
5 years ago
Willow & Hall has a
4.7
average rating
from
2,695
reviews
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