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Anonymous
DO NOT USE THIS COMPANY!!! Absolutely terrible company to deal with. Would have preferred to give no stars!!! Promised a 4-5 weeks delivery times - my sofa bed arrived 9 weeks later with me having to chase them constantly to find out where it was - no communication. I had ordered, and paid for, different feet for the sofa bed. The item arrived with the wrong feet (two lots!!). I have been trying in vain to get the correct feet now for over a month. The after sales care team seem less than interested. Willow and Hall are more than happy to take your money but are not at all interested in their customers after that!!!
5 years ago
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Willow & Hall has a 4.7 average rating from 2,695 reviews

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