Customer services were contacted because the product did not entirely match comfort expectations. While the situation was resolved in a reasonable manner, I would have preferred that the replacement upgrade cushions had been provided for the initial price difference (£75) rather than the £215 charged. Nonetheless as the cushions may been bought in components, rather than actually manufactured in the company?s factory in Wiltshire, this may have been an extra cost beyond control of the company.
8 years ago
Willow & Hall has a
4.7
average rating
from
2,695
reviews
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