Don't even try anything at Woolworths as their customer service is non-existent. They don't ever give feedback on any requests or complaints.If there had been a no-star option that is definitely what I would've given this company. I applied for an account, I then called to check on things and was told it has been approved please go pick it up at the Riverside Branch. That branch is 25 km away from my home. I went there after work out of my way home and after being there for half an hour was told that they have an issue and can't print the card(i don't even understand that) I was told to come back the next day. Went back the next day after work and was told that there are technical difficulties. that was after 45 minutes of the instore clerk trying to get through to the head office helpline, an idiot at the head office kept on dropping the call, cause obviously they didn't know what they were doing. I had asked if i can go to another store once they have sorted out their internal NONSENSE of no service and was told no they will not send it anywhere. "You can drive all the way out here again" I called on Monday 14 June again to find out where they are with things. Again nobody knew, they will call back, it is Wednesday no callback or even a mail. What the actual hell?? Also, the store at Riverside Mall had no covid protocols as people were literally standing on top of each other and the clerks kept talking in goobly gooks that was not a language I understood.