I applied for a Woolworths store card and my application was successful. Once I tried to pick up my card at Canal Walk the lady was not very friendly. I told her that I have my passport and drivers license with me to prove my identity. I was told that I have to have my ID. Therefore I can’t get my store card that was approved. When I phoned financial services to query this and asked why my passport that has my ID number on it with a photo of myself is not enough and other stores are happy with my passport I was told that mam this is Woolworths and we not other stores. I told her that I am used to better service and attitude from Woolworths since I shops there all the time. Her reply to me was ok mam and she put the phone down. I think my everlasting relationship with Woolworths has just come to an end.