I went to woolworths Musina to make a purchase using my store card. Only to find out that it was blocked because i paid it up 3 months ago and i had to wait there for 2 hours while they were calling customer service. I was asked to give my bank statement and ID. Which i did. But still didn't get any help. I went there again thinking that i was going to get help. I had to wait again for an hour and they took a picture of me holding my ID. Still didn't help me make a purchase. My card is still blocked and i can't make a purchase. I don't know how much time they want me to be available in Musina woolworths as i also have to go to work.