25% of the groceries delivered to me by Dash were either rotten/wilted and of poor quality. After several phone conversations and emails to the call center and 3 days later I’m still waiting for Dash to come collect the bad food items and replace them with fresh ones, despite the promises I got this would be sorted promptly. I’ve had to go to the store to replace some items that I needed urgently which defeats the whole point of ordering online, a service that one actually pays for. I’m bitterly disappointed and this whole situation has cost me time and money (phone calls to call center, driving to the store), and been a great inconvenience considering I’m heavily pregnant (which is why I was using the service in the first place). I’m shocked at how bad Woolworths treat their customers, this could have easily been sorted out within a few hours and 3 days later I’m still waiting. I would definitely not recommend the service, it’s not worth the inconvenience!