My pair of navy blue soft & flexi shoes broke on Sunday while I wore them to Church. I then took them off, and went to Woolies store at the Waterfront. I explained to the customer service lady, what had happened. They then wanted to know how long ago I bought the shoes, to I responded, about 6 months. I was then told that they cannot return my broken shoes as that brand was on the shelves more than 6 months ago, and there return policy is only up to 6 months. Thus leaving me as a customer with broken shoes after wearing it for 6 months, and not being able to be compensated for it braking. This was very disappointing for a Woolies store.