Went into Woolworths Galleria today to buy a pair of loafers that was out of stock when I went to the Pavilion store yesterday. The sales person was kind enough to check on the system and advise that there was stock at the Galleria store. I made a 60km return trip today to Galleria for the shoe. Went to the men’s shoe dept and looked around for the shoe. None were on the shelf. Approached the sales lady for assistance and she told me that the stock on the shelf is all that they had. I explained to her that I was told that there was stock in the store and if she could possibly check in the stock room . She went of to check and came back with 2 pairs of the shoes that were in plastic bags. Tried them on and gave them back her telling her that I will take the pair that fits me. I also told that I would also like to take another pair that was on display. I waited for her for a few minutes and saw that she was doing some other stuff. I asked her about my shoes and she replied that I did not want the shoes. I told her that she was wrong and that I had told her that I will take the pair that she brought from the stock room and that I also wanted a pair that was on display. She got very annoyed with me and this evident by the way she put down what she was doing and her mumbling. I told her not to worry about attending to me any further and went of to pay for the one pair of shoes My issue is that staff who do not have the capability and experience to deal with the customer should not be in the front end of the store. End result was that I ended my shopping in the store at that time, paid for the pair of shoes and left Regards D Naidoo