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Charlotte Anthony
I do not recommend using Woolies Dash unless you want to have your money unlawfully deducted off your account. I ordered goods on Thursday 9th Jan , the money was deducted from my account on the day but my delivery did not arrive. I have sent numerous emails to The Dash call centre and even copied in the CEO but I have still not received my refund which was promised to me over the weekend. I am a regular Checkers Sixty60 shopper and never experienced anything like this before, Sixty60 reserves the funds , keeps you updated on the app throughout the transaction and only deduct once goods have been received. It is totally absurd that an upmarket retailer like woolworths has such poor technology and systems that customers are not provided with updates on online same day delivery orders, there is no functionality to edit your profile on the app and money is deducted from customers even if goods have not been delivered. Really Woolworths is this the best you can do? How are you putting you customer first and doing good business when a simple refund of money cannot be done?
2 months ago
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Woolworths SA has a 1.5 average rating from 585 reviews

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