DO NOT USE XLN. THEIR STAFF ARE INCOMPETENT AND THEIR ENGINEERS ARE BONE IDLE SUB CONTRACTORS THAT TAKE THE P*SS
Engineer couldn’t complete the job because he didn’t want to work at height. We were disconnected from our previous supplier on the same day (3 weeks ago) and we still have no internet access or phone line). Customer services is by far the worst I’ve ever encountered in my lifetime. Options for departments were disconnected. I was sent a message out of the blue today, to say that I will have an engineer visit in 2 weeks time.
Absolute sh*t and totally unprofessional company.
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