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Anonymous
I received an unsolicited call from XLN, who I believe to have an overly active sales department that has pestered me to engage with them, despite me clearly telling them I am not a business, and this has taken place over about two years. They have sent me so many routers I have lost track, every time they make an approach claiming they will be able to get me out of my present contract it triggers delivery of yet another router. I have been quite clear that I will not set up a contract with them until I am able to get released, which has to run until March/April 2025. This week I have had to cancel yet another unsuccessful attempt as my current provider still wants in excess of £700 plus VAT. XLN's right hand doesn't seem to know what their left hand is doing(with no apparent intervening brain).This morning as I passed two routers awaiting return envelopes in my hallway, answering the door to the postwoman I received, not the requested envelopes, but you guessed it, ANOTHER ROUTER! The only way I can think of preventing their future actions is to ask for the recordings under the DATA PROTECTION legislature and sending them to OFCOM. All this to try to escape the clutches of my present provider, who I won't name yet, but has cut off the internet via my mobile, thus blocking access to banking apps, in retaliation to all this commotion and my raising concerns about their accounting skills, charging for spurious services. Although I consider XLN to be shown incompetent, they are still likely to be able to provide a better service than my current provider, and that's saying something! Computers can say YES at the same time as saying NO whilst disagreeing with AI and it's ALGORITHMS simultaneously, it's digital duplicity! And it's not the way a
5 months ago
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XLN has a 2.4 average rating from 343 reviews

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