Disgusting company. It took a year and half+ to shake this dodgy company. They refused to let us cancel so many times. Then when they finally did let us cancel. They stole many from our account for months under the false claim that our new company hadn't taken over the line. They refused to refund us any of the money until we sent proof from the other company that they were lying through there teeth. Which we did. Despite all of this, they still haven't returned the money they stole from our family. They have wasted hundreds of hours of ours on the phone. It's clear they hope that we'll give up if they keep wasting our time for long enough. We have chased this matter every week for months (often multiple times in the same week). Absolutely shameful. I hope you're company goes under. But before it does, I WANT MY £238.94 BACK!!!