BIG SCAMMING COMPANIE BE AWARE!!! “Be Careful of Hidden Charges and False Promises I’d really warn anyone thinking about signing up with XLN Telecom. My experience was full of unexpected fees and broken promises. They charged me for insurance that I never agreed to, and when my contract was ending, they didn’t even bother to notify me. No call, no email – nothing. Instead, I got hit with extra charges out of nowhere. BIG SCAMMERS!!!! Their customer service has been awful. Every time I tried to get help, I was either put on hold for ages or just passed around without any real answers. It’s clear they’re more interested in squeezing money out of customers than providing good service. Was also miss led by there adviser that I am fully paid and after 3 months I was sent invoices for £171 after 3 months of closing account. The lady (HAMDA) on the phone was rude when I said I shouldn't be receiving this bill as I spoke to your colleague her reply was then you should clear your payments. In the end some how she managed to reduce the bill to £69. Please be very careful if you’re considering XLN. I wish I had known this before signing up – I definitely wouldn’t recommend them to anyone. I have had identical experience as the above review. When I asked for the money back they stopped the charges but refused to pay back what they took. I asked to stop the service. Then they threatened me with cancellation charges of approximately 500 I am going to complain to trading standards. They don't seem to care when I said to them. Let's see what happens