XLN ARE THE WORST! Very close to being a scam Fast to sign you on. Never there to support you. Also miss-selling tactics & hidden charges. Let’s start with the tech support. There is no email for the tech support department. Our phone hasn’t been working since June it’s now December. 6 months later and they’ve still not resolved anything We can’t hear customers & they can’t hear us properly. Then on top of that the phone it’s self freezes. We’ve been trying to speak to the tech support to sort this out. However there is no email for the team. When you call you get put on a hold line for hours. Then every time around 10-15 minutes in to the call it suddenly disconnects. They don’t call you back. You then have to go back in to a Que again for hour or longer. However when you refuse to pay them there credit control team can happily contact you for your money. Let’s talk about the sales. Firstly when they first sign you on. They gave us a price however the invoice never matched the original price. We then spoke to the team they told us that there were other hidden charges. The price we were originally quoted was actually different. Although we’ve not been using there services they are still invoicing us claiming we are stuck in a contract. Although the phone line doesn’t work correctly they want the full money but don’t want to fix the issues. Avoid this company they don’t care about us. They are sharks almost like a scam. They don’t don’t deserve to be in the industry.