I spent hours custom designing plates, napkins and a banner for my moms 80th birthday. I tried to place the order but kept getting an error message"an unexpected error has occurred " I called their "customer service " I was told to clear the cookies, I did...same message. Then he suggested I install a new browser? I have chrome which should be fine. Anyway I had 2 weeks until the party and even at that the shipping was already over $50. So I had to scrap the whole thing and go elsewhere. Huge frustrating waste of time. They couldn't be less interested in helping you.