Ordered a birthday gift from Zazzle, not knowing that the domain did not reflect the country that the item was made in nor would be shipped within. Did not clearly stipulate that shipping would occur after manufacturing of the product and without being able to predict how long it may take for the item to be cleared through customs (only discovered it was manufactured overseas once notification identified through UPS that item had cleared customs) it has lead to the item not arriving in time for its intended purpose. Upon writing to zazzle to question why all of this information is not clearly identified prior to purchase, the answer received felt dismissive. Will never purchase from this site again!!!