They completely screwed me for a Christmas Gift. I ordered it a OVER A MONTH in advance, and they did not provide an ETA on shipping, so I emailed them. They immediately emailed me the next day saying it would only take 1-3 business days to manufacture, and 5-8 business days to ship after that. All in, it should have been max 11 business days. I circled back 3 weeks later only to find out that my item had NOT been manufactured, OR sent. I went on the website and the item I previously ordered is now out-of-stock, which basically tells me that they took my order, charged my credit card, did not create the order, and did NOT notify me that this was out of stock, whatsoever. I now have ZERO Christmas Gift for my fiancé. I will NEVER trust them with a single order again, unless they respond to my request for a resolution. So far, no response.