Your merchandise appears very nice and so I placed an order for Christmas on December 2 and chose UPS shipping. My credit card has been charged and search indicates merchandise shipped from manufacturer on December 7. Website very difficult to navigate and a response to further inquiries not accessible from human or electronic means. Follow up search has indicated my order was received in a POST OFFICE just a few miles from my home on December 14 and has been there ever since WAITING TO BE PICKED UP AND DELIVERED. I cannot judge quality or price as order has not been received; but customer service and delivery process among worst I have experienced.