I spent hours making boards for a funeral, which were supposed be delivered the day before the funeral. On the delivery date, which they set and why I went with them, the site claimed they were "busy" making the order and there was a "delay" but still had the original delivery date. I called to determine what was going on only to get a person that had no answers other than it wasn't going to happen as planned. I couldn't even speak to another person. Saying your "sorry" but "it's not my fault" is meaningless, dismissive, and weak. You represent the company. It is your fault. Not a reliable company. Not able to speak to anyone in charge. Dismissive attitude with no regard as to why people would use the product. Now I'm left scrambling for a funeral that is tomorrow. Grief is difficult enough.