Originally I ordered a vinyl Hours sign for my office. This sign arrived and the ink bled immediately. I requested a replacement. The replacement was sent but by then we had decided to install new commercial doors. The replacement was on white backing and appeared to be an exact duplicate. However after the new doors were installed we applied the new sign. It turned out to be clear instead of printed on a white background like the original. As a result it can't be seen through the doors and is completely useless. I contacted Zazzle who didn't care that it was their mistake only that several months had passed before we realized it. Zazzle had 2 attempts to print my hours sign undamaged and correctly. They failed in both attempts and now refuse to correct either mistake. They offered me a discount coupon. Why should I believe spending more $ with Zazzle will result in my receiving what I already paid for?