Don’t order anything from this company if you value a timeframe of any sort or customer support because it severely lacks both. Made an order over two months ago. Our status bar didn’t reach the “making” stage until a week and half ago....weeks AFTER the projected day we were supposed to receive our item. It is STILL in the “making” process - I’m wondering if we’ll actually ever receive what we ordered. There is no contact for customer service on the website- guess I should have looked for that before making an order. So disappointed with this supposed five star company. (Which it definitely is not!)