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Anonymous
I had ordered a custom stamp for my new business from this site. Beautiful design, and I loved the outcome. Shipping was supposed to arrive on July 3rd. When I tracked the package on July 3rd, the stamp had not been moved from its original place since June 30th. I called customer service through a phone number I found in a review section on Trustpilot, to see when my stamp was coming. He told me to hang up multiple times and that he'd call me later in 20 min. Great. 4 hours passes and he calls me back. Says that he'll refund me. What? Wheres my stamp? He says its still in China (even though shipping shows its in new york). First red flag I should've noted. Asks me to download A SCREEN SHARING APPLICATION AND PROCEEDS TO USE MY COMPUTER WITHOUT STATING WHY. Starts giving me a bunch of tracking codes. He figures out my moms name without me telling him and asks for credit card info which I assume they already had. Gave me a bs excuse as to why he needed such information but I believed it since other reviews said that the call was 40 min and they received a safe refund (my call was also 40 min). An hour later I get scammed and my credit card was used to buy $400 worth of products at Target. My refund was $22. Still haven't gotten it. ZAZZLE. IS. NOT. WORTH. IT.
4 years ago
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Zazzle has a 4.5 average rating from 6,957 reviews

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