Took out a comprehensive 2yr AA warranty on my son's car when we bought it from Evans Halshaw (about 14mths ago), paid over £450 for the privilege and supposed peace of mind. Car recently developed an intermittent fault where it won't turn over/start. The AA advised us to take it to a local garage for diagnostics. The garage diagnosed within a few days, that was 2 weeks ago. we are still waiting for AA to authorise the work. They have ignored emails, not answering phones, essentially doing everything they can to ignore the claim, presumably hoping we will eventually give up and just authorise ourselves. Total joke. Stay well clear.