It’s so clearly a scam. Hiding in plain sight.Obviously doing the absolute minimum to keep funding. It is giving mass red flag indicators that is probably a fraudulent front hiding in plain sight considering the awful service,the gaslighting of vulnerable victims, the apathy and hostility when you place a call when you have faced terrifying losses, are vulnerable , scared for your personal security , upset. To know a belligerent apathetic (and one often patronisingly sexist older male who regularly takes calls and makes it clear he doesn’t give two tosses) call handler mostly answers, and that there will be zero justice.It feels like a criminal enterprise as zero care, zero follow up .For some , mostly women, who are being violently stalked, or journalists, sensitive sector employees, who have had their address compromised etc are at extreme high risk of violence or death. Action Fraud has caused a lot of harm to victims who received zero justice, zero care, zero follow up. It’s a gaslight of the very worst. It’s clearly heavily advertised as the end all be all *first line of reporting * for cybercrime fraud or fraud incidents , but nobody follows you up, you receive no report, no tools to track progress of your case and no assurance your data is NOT being sold off, as it’s a charity, with volunteers , not a secure government server with adequately paid staff. This would mean corruption and tip offs to criminals and organised scammers must be in the stratosphere as we are not being given any evidence of efficacy and lack of corruptability. . It could be potentially used to give heads up to criminal groups who can pay low paid charity workers off for sensitive data, they enrage me. National Citizen security should not be sold off to charities run by volunteers and low wage apathetic ,hostile people with low barriers to entry. A service like should only be run by a highly secure government body with the most advanced cyber protection and experienced,vetted fraud case managers. Its a joke and a lie to the public that they actually do any work on behalf of victims with no evidence whatsoever, to the victims. They need to be investigated by a serious forensic audit team.