It was time to take my CE Courses for the first time. I live in FL but the course was for GA. Not knowing, I began taking the GA courses. I began receiving notices from my employer that the certification was not received. It wasn't until I spoke to a co-worker that I should be completing the course s for the state I reside in. I tried to switch the state on the website, it did not work, I had to call and literally cram for the exam because of the time wasted taking the incorrect courses, my license expired. Thank goodness the state accepted the late certificates. If not, I would have list my job! The Representative that I spoke with on the phone was very empathic and kind, and she corrected the error.