I purchased a CE bridge package for both of my licenses online and it doesn't include all of the required CE for agents with both licenses as their website states. Been on hold for almost 45 mins now and they claim the chat is quicker yet it takes agents almost 10 minutes to respond to every question. They were quick to take the $50 for the course and run with it though. Bridge course didn't even include the 1 hour flood CE that is required by NYS. I won't be purchasing from AD Banker again. There are plenty of other companies to choose from. I needed to finish my course study this morning for a new job and I'll never get through to anyone so this is going to delay me starting my job. Do not purchase through them. They have ZERO customer service!!! And the music you have to listen to while waiting is HORRENDOUS! Then it cuts you off and an annoying recorded voice repeats over and over again saying "if you'd like an agent to call you back" and never goes back to the hold music. Terrible customer service!!! People pay for these courses. Stay away!!