Absolute scammers. They change paperwork on their iPad after you sign it, charge 400euro for 2cm general wear and tear paint chip, told us we didn’t need to buy a toll sticker because the car already had one and said we could drive anywhere without worry as long as it was in Austria except we arrived home from our holiday with a bill for a toll, when we questioned them based on what they told us in person they said that some roads are included in the toll sticker and sent us a map of those areas?? After we drove the car, no when we picked up the car? Customer service response is also disgusting, they don’t address anything you have said in your email, they respond with nonsense and talk to you like you’re dumb. I hope that this review and all the negative ones before mine are enough to keep you away from this garbage rip off company