I ordered these parts in a rather tight situation. I needed parts and completed the order with these parts within 7 days. It was a Friday and I called ABM. Talked to an EXTREMELY professional gal named Missy. I explained the situation and she said don't worry. Your order will go out and you should receive it Wednesday. She was right. The parts were all assembled with pins in them telling me she worked very hard to get my order out. I completed my order on Thursday. The parts were simply so easy to work with and when I was done I couldn't believe I could do something so great. I can't thank Missy and ABM enough. You folks have created a customer for life.