I have 2 businesses a public house and a fish and chip shop been with them for years spent a load of money with them. Fish and chip shop on a top up system long story short there fault no gas and they admitted it but would not deliver that day or most of the next so stayed closed for 2 days submitted a polite claim but told to tell them how many people would pass through my shop in those 2 days obviously it’s not a precise answer so I estimated the same dates on the previous year. Told by someone who had no idea about customer service he then emailed case closed due to lack of evidence. Still chasing and very disappointed losing two days trade approximately £1000 and through their incompetence