Terrible customer service. It took me 52 minutes to get through and order on the 16.01.2024 I paid in full and paid £200 extra for 2 day delivery as normal service is now 10-14 days, I'm told and would have a call from them to tell me when it would be arriving. 22/01/2024 no call, on hold for 40 minutes and then told it would be escalated to logistics and they would be in contact within 72 hours. 24/01/2024, no call and told it has been escalated on 16th and 22nd and yet again on the 24th and i would be called within 72 hours! in the meantime I have tried to get on the website but that says its experienced problems and errors. 25th I rang again just to get told the same again!!!!! No account managers to call or supervisors to talk just those that answer the phone, I thought I'd press another extension as if i was a new customer but 40 minutes later no further forward. I cant believe the terrible customer service. I rang Calor to ask about an account with them answered in 5 rings.