Axa has been a nightmare and stressed me to the point I am very unwell. Having authorised me to have surgery with authorisation 7936510. My flights booked all arranged one of the team says no I need to change surgeon after a lot of stress and going to ombudsman they apologise and tell me to go ahead. My surgery due tomorrow yet I get a call from Lindo Wing Saint Mary’s london to say they are told I am not covered when I have in writing I am. The professional helpful person at Axa Tereza Machova has been a tower of strength to me and is going out of her way to help. All so stressful my blood pressure high out of control. I am getting panic attacks and palpitations. I feel so unwell due to Axa’s lack of care I wish I had never joined Axa