I recommend this service and found my driver, Komang, to be very friendly, respectful, and helpful. He was always on time and I was very grateful for how he safely navigated the very busy Bali traffic. I took into account Michael's tip - communication is key - and planned with Komang and had a great day out. I enjoyed the freedom of choosing when and where I wanted to go without having to follow a strict itinerary. Just make sure to plan with the driver who is familiar with the traffic and drive time etc. The vehicle was clean and spacious with AC and Komang went out of his way to make his passenger feel comfortable. It was easy to make the online booking and Michael was quick to respond with driver picture and car details. I'll be using this service again for my next Bali holiday and hope others do too. Thanks Komang and Michael!