I orferef s mattress online for next day delivery specifically to tie in with a day off from work I had. The night before and checked my emails snd bedkingdom had emailed earlier in the day saying they were unable to process my order as didn't have my postcode... I thought they was a bit odd since I lime order forms usually require all boxes to be filled before it would submit. I emailed back woth my postcode and questioned it and asked if the mattress will still be delivered. Next day I had an email back saying that I'd missed the cut off for delivery that day which was disappointing. I couldn't arrange for the next day after due to work and there were no weekend deliveries so had to wait till Monday, 4 days later... not the end of the world but it then meant I wasn't able to set it up and get it out the box for several days. I don't understand how you can submit an online order form without a postcode if that's required? Or why someone in customer service couldn't get a postcode by goggling the address? Or loading the truck with my order and calling me to confirm my postcode. But other wise all ok 👍