Item is well made... very solid and constructed well... as a tradesman... I am surprised as to how well it fits. Am a little concerned that there is a packet of extra screws that I cannot seem to see where they go.... but better looking at them than to look for them.... this item was a little dearer than other websites but at least it was simple to purchase... the other websites wanted to know everything including the colour of my jocks... all data gathering from the lesser informed...... was installed this morning in a mtter of minutes and did take about 5 to 7 minutes to put together... not hard at all. I ordered on line... had no communications except to say the order was placed and an invoice sent via email... recieved the order in about 7 working days and delivered to the right place.