I really appreciate the fact that they focus on organic growth as well as paid channels instead of just working with paid ads. Their efforts have led us to significant increases in organic traffic, with 25% of my sales coming from this traffic alone last month. The team has definitely delivered what Carl promised. They actually take the time out to understand your business properly, take your concerns into account, know your competition and then form strategies that work best for you. We did have a difference of opinion over a couple of things but they are quick to address your concerns and leave you satisfied.