Unfortunately bitesoft didn’t entirely work for me. I was stoked to find bitesoft when listening to a podcast 2 years ago. Now 2 years on and I am still not happy with my teeth. I needed multiple extra alingers over the time which made my treatment quite long with quite a bit of chasing up. I then finished my treatment followed every step for the 2 years including healing phase and now when I take out my night time retainer my teeth move very quickly and the results are not like the 3D scan. After multiple attempts to resolve the issue I am being told I need to attend a clinic as I have a high relapse rate and have a bonded retainer attached which isn’t possible as I live 14 hours from the closest clinic. The guarantee is basically not a guarantee at all unfortunately as I am not even 6 months post treatment with issues that aren’t going to be fixed. I do wish I had have gone with my local dentist as I think after talking to them recently my results and treatment plan would have been much more effective. Reviews look amazing from a lot of customers who I am sure are being prompted to leave good reviews in exchange for money back and free products as I was. The company is great until you don't get the promised result then all you get is patronising responses and lies or changes of the guarantee to suit the company. After multiple attempts to call and email with no response now I have left a review to which the manager has said I did not follow my plan correctly which is completely untrue as I sent all of my scans and this was never brought up before my review was left. I feel at such a loss because there is just nothing else that can be done when a company promises to help then just ignores calls and emails.