Absolutely shocking service, let down on the day of delivery with no real explanation, requested a cancellation as the following day was not suitable for the recipient, there was no response to my request for several days and was left wondering as to the situation of my order. I wanted to give them the benefit of the doubt to rectify the situation. I’ve now had to send several emails to them and I either get no response or get fobbed off with some story that they’re escalating it to the finance team. A month later I’m still waiting for my refund of £130 . Shockingly bad service and basically theft of my money. Would give 0 stars if possible. DO NOT USE THIS COMPANY