was pressured on the phone to say yes for them to collect my car, agent was very forward, I woke up the next day to find they had put £20 deposit in my bank, I quickly called them and told them I've changed my mind and not scrapping car and offered to send the £20 straight back, they got angry on the phone saying I'm 'wasting time', got told they will be contacting the police and my bank to freeze my account for 'defrauding them' £20, was also told if I don't pay a £120 cancellation fee they will be taking my to court, will send bailiffs, and they sending me constant messages, I have informed citizens advice and waiting on some advice, avoid this scrap yard they are bullys!