Please read all of the negative reviews. I wish I had. Bodum offers horrible, incompetent service. Recently, I ordered an item from them, which never arrived. I opened a ticket with the mail carrier, and I contacted Bodum for a full refund. They never replied, so I am filing a complaint with the local consumer protection. Furthermore, I am contesting the purchase with my credit card company. There is absolutely no customer service number to call either. What a sham of a company! They are total charlatans.
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