Bodum products look good but work poorly. More importantly, the company does not stand by its products. As an experienced customer, having had 5 different kitchen gadgets (mostly received as wedding gifts), I can attest that they all have problems. They knowingly use materials that do not hold up, becoming sticky, gooey, and disgusting to even hold. Functionally speaking, they all work, but the hand mixer settings are all too fast, and the milk warmer/frother burns the milk on the bottom, making it difficult to clean, and the rest of the items had issues with the material. I would not recommend Bodum to anyone and will never buy from them again. I did contact them about the issues, and they replied 2 months later, acknowledging that other customers have had issues with the material, but they had no useful advice and were unwilling to replace them.