Never buy from this company! Never buy from this company!! They describe the items wrongly, and instead of glass their coffee makers are made of thin cheap plastic. But the PROBLEM - it the communication with a customer service. They are not responsive - silence. To return a product is hell - I daily requested how to return it - they wouldn’t reply. When I received the instructions at last how to return, I have to pay for shipping, then Bodum does -10% of the whole purchase - for restocking (no good company ever dies that) that leaves me IF THEY WOULD REFUND with only 50% of my total payment to refund. But few months of delivery - still no refund. They got my returned products and never refunded me. This is a steal.