If I could give them zero stars I would. Bodum Australia are thieves!! Don't bother to purchase anything from this company!! If you make a genuine mistake and order the incorrect item they will NOT refund your money or allow you to return the goods for a credit note. They have a policy called "No refund for change of mind purchases" for New Zealanders which they use to not give you your money back. This is the ONLY company that I have EVER dealt with that will not refund or at least give you a credit note. Spend your money elsewhere!!!
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