I hope I am at the final stages of getting my book published correctly. You have to be persistent about what you want. You paid for the service. You should get a professional looking book. I was assigned to several Project Managers. It was Kevin who was finally able to understand my vision for the book and the proper formatting that I was looking for. Since this book would be a tribute to my late husband, it was very near and dear to my heart. Thank you Kevin for understanding the importance of this to me. Kevin did a lot to get things back on track and done in the manner I was looking for. I don’t think this book would have become a reality without Kevin’s help.