Ordered for next day delivery. A week later still no dispatch email. Contacted customer service via email several times no response. Finally managed to get through via telephone after ample attempts on Tuesday 27th told the order had been missed but to expect it next day, and I would receive a dispatch email before end of day. No email. Called next day (day of delivery) and another mix up and order sti hadn't been processed or dispatched. Requested a refund but not overly confident I'll actually get it. Very incompetent company. Definitely wouldn't order from here again or recommend anyone else doing so.