I was not satisfied by the client service of this company, and want others to be aware of this. I purchased voucher that allowed me to drive 2 cars, and as was mentioned by other reviewers additional costs came up. However I wanted to try them, therefore paid additional price for Premium Cars. Afterwards, because of my personal reasons I was not able to attend, therefore I contacted them 5 days prior to the event. However, it turns out that rebooking of the driving session when less than 7 days left will need extra payment that is £29 for each car. In my case it is £40 with the discount for 2 cars. This regulation should be announced before or during the purchasing of the tickets. If this was the case I would’ve change my time earlier, or at least be prepared for this. Ok, this is second big disadvantage of the Carchaseheroes. The final one that completely disappointed me is that when you purchase the voucher, you can’t return it under any circumstances, so it means you are left with only one option that is paying extra money for rebooking! My review about this company is even less that 1 star!