I attended Wattisham Airfield on Saturday 9th July with my husband and son as I had bought a Car experience for my husband for Christmas. The whole afternoon was just a disaster from start to finish. We arrived at 12.30 as stated to do so. My husband then had to queue for an hour just to check in. Absolutely ridiculous! It was so hot as well. When he did eventually check in he was asked to pay extra money for so many other things which he said no too, apart from damage waver insurance. I bought him this as a gift I didn't expect him to gave to pay loads more on top of what I had already paid. Just trying to make money. No wonder it took so long to check in!! Then of top of that there was two cars he had booked unavailable. He choose some others but was then told they would cost even more. So he ended up in two cars he didn't even want. Erm hello not his problem the cars weren't available he should have been able to pick which ever ones he wanted and you should have waved the cost!! Disgusting!! His race was booked for 1.00pm he eventually got in his first car at 2.45pm, after being sat on the wrong chair and forgotten about. Absolute chaos!! I was Absolutely furious after standing around with my son who suffers with Autism. (Who I never would have bought had I have known we would be waiting around all that time) to then be told sorry no photos with the cars now. My son was so looking forward to seeing his daddy in the cars and having a photo with him! We couldn't even see him going round the track as it wasn,'t even in view of spectators. We got so fed up of waiting around me and my son went back in the car husband followed not long after. He didn't even do his high speed passenger ride as he was so fed up! Cars were also automatic apart from one do couldn't even get the full experience out of them. Absolutely disastrous day from start to finish and so hot as well. All about money making rather than enjoying the experience. Husband didnt even get any photos as they weren't ready when he had finished!! Do not ever book this absolute rubbish and waste of money!!! Hope you some improvements Car Chase Heroes!!!