I bought my husband a driving experience for Christmas. We went yo Wattisham on July 9th and arrived at 12.30 as stated. We then had to wait an hour just to be checked in. Absolutely ridiculous!! It was a very hot day to be stood in a queue. When my husband finally checked in he was asked if he wanted various other things that cost alot more! No wonder check in takes so long. I just bought him a gift he doesn't then want to pay a load more on top of that. The only thing he purchased was the damage waver insurance. Then they turn round said to of his cars weren't available. He choose some more was then told they cost even more!! Erm hello you messed up then you want to charge for more. He then had to have two cars he didn't really want. Great start. Its all just money making!! When he had finally checked in he got in his first car at 2.45pm having been booked for 1.00pm. After being sat on the wrong seat and forgotten about. Great!! Absolutely ridiculous!! We had our young son with us who suffers from Autism as he was very excited to see his dad. We would never had bought him had we known there was do much waiting around!! There was do many people there should be called car chaos, way more people than the organisers could handle. Needs to be at least half that or less. When my husband did get his drive he found the cars were automatic so he couldn't get the full experience from them. The track was not in view so my poor little boy couldn't even see his dad in the car racing! Then to top it all just as hubby was getting in first car they said no photos after god knows how many people had already been let through to take photos. I was furious and little boy was really upset he couldn't have a photo with daddy with the cars! We got do fed up we went and sat in the car as couldn't see anything anyway. Hubby then followed close behind as was so fed up he didn't even bother with his high speed passenger ride. He was so told when he went to purchase his photos. They weren't ready yet! As if we hadn't waisted enough time! Absolutely disgusting! Don't ever buy this it's absolute waste of money. It was such a hot day to be left waiting around as well. It's all money making! Hope you make some changes Car Chase Heroes! Disgraceful never buying this again!!!