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Anonymous
Absolutely dreadful service. There was nothing about this experience that made me feel like I was having a fun experience: I felt like I was on a conveyer belt with them trying to extract money from me. I was gifted a voucher to drive a lorry by a group of people that wanted to thank me for something significant that I did for them. The booking was a pain and I had to pay extra for a weekend drive (I work Monday – Friday) They wanted more money for me to pick the location most convenient to me. I got to the location on time and had to queue for an hour to get in. Once in the queue there was a real hard sell to get the extra insurance: telling me that if another car hit me while I am standstill, I would be fully liable. I was up sold to pay for taking a passenger in with me. They tried to sell many other add on’s such as a fast lap as a passenger etc etc. Then went in and was told it would be 20 mins until my drive… I waited 2 hours, kept getting told it would not be long, other customers complained and jumped the queue going before me. I noticed two others asking if their partners could sit in the truck with them: they were told, yes, no problem after I had to pay for my partner to come with me. I felt like they were trying to get as much money out of me while there. While there, multiple cars broke down or were over booked so they were asking people to swap to other cars before it got dark otherwise they would not be able to drive. It was just a mess and I will never use them again.
1 year ago
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Car Chase Heroes has a 2.9 average rating from 272 reviews

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