Probably the worst customer service I’ve ever encountered. Unable to redeem my voucher online I called the office. A woman answered very abruptly. No “Good afternoon, how may I help you” as you would expect. I was told she would have to give me a code but needed the date, time, place and car choice. Having given the date I was rudely interrupted asking for the rest of the information. I had that If only she had just let me finish. Eventually I conveyed the information. I was given a bunch of add ons and prices. Without a moment to consider she wanted me to make a decision. She said she couldn’t hear me properly and hung up??? Thankfully I was able to go to the buy a gift site and exchange my voucher. If you have trouble hearing, take the customers number and call them back, don’t get aggressive. I am on the autistic spectrum so do need clarity. I’m sure the tone was unintentional and some customer service training would be beneficial…